Cancellations & Returns

Email address for Cancellation and Return Requests:

contact@RaspberryBlush.com

 

Cancellations:

Customers may choose to cancel the orders within 24 hours of placing the order of products that are not Ready-to-Ship, in which case we will cancel the order and refund full payment for the order.

If cancellation request is received after 24 hours of placing order than cancellation request will be dealt with on case-to-case basis depending on degree of completion of Order Process.

If the order is already processed and shipped at the time of receipt of cancellation request than we will not accept cancellation request.

 

Returns:

Customers are responsible for returning the eligible item/items to us in original condition. We will provide address and procedure for returning the item.

Return shipping charges are to be borne by Customers.

 

Item Received in Damaged Condition / Manufacturing Defect / Wrong Item Delivered:

Each product is quality checked, verified and then shipped to the customers but we understand that manual errors can happen and hence we exchange or refund payment for the returned product.

If you have received damaged product or the wrong item, please email us at contact@RaspberryBlush.com with your order number within 7 Days of delivery. 

You will need to send back the product to us. Customers are responsible for return shipping charges.

As soon as we receive the returned product, we will check the returned product and start the process of either sending replacement item to you or Refund your Payment as applicable.


Do not like the Product / Product not as per the picture shown:


We understand that in some cases you may not like the product which you have received or you feel that the product is different from what was shown. There might be several reasons for that. However we do have a flat 7 Day exchange/return policy. 

Please email us at contact@RaspberryBlush.com with order number and reason for return.

We will get back to you with Return Shipping instructions along with proper return address for returning the products within 24-48 hours.

As soon as we receive the returned product, we will check the returned product and start the process of either sending replacement item to you or Refund your Payment as applicable.